Contact Sony Ericsson

We are always happy to hear from you. Please choose the category below that best fits your question or comment.

Contact our Customer Support

  • Website

    First visit our online Support Area for answers to most common questions, hints & tips, user guides and more. Support and downloads
    Dear Customer, unfortunately we are experiencing some technical issues with this email address. Due to these issues your email might take some time to process. We are currently investigating this. In the meantime, if you wish to get in touch with us, we kindly ask you to contact our Contact Center on See all numbers worldwide. We apologize for any inconvenience this may cause you and thank you for your understanding.

    If you cannot find an answer to your question in your user guide or our online support area, you can call us or send us an e-mail.
    Do you have a question about your Xperia™ phone or Xperia™ service that isn't answered here? Send an e-mail to: xperia.au@support.sonyericsson.com

  • By phone

    Call us at the following number:
    - 1-300-650-050 (Toll Free)
    - 1300 XPERIA (1 300 973 742) (Xperia™)
    - 1300 XPERIA (1 300 973 742) (Xperia™)
    - DDI +64 9 301 0622 (Xperia™) See all numbers worldwide

  • By email

    To send an email, select a category from this menu:

Press, Analyst and Sony or Ericsson Investors

If you are a member of the press, an analyst or an investor and you have a question or comment, please choose a category from this menu:

Legal issues

To contact Sony Ericsson concerning any legal matters, please choose a category from this menu:

Sony Ericsson Developer World

Software developers working with Sony Ericsson have access to technical developer support information through Sony Ericsson Developer World. For general product queries, please choose one of the customer support options at the top of this page, or use the link below to go directly to Sony Ericsson Developer World. Note: You will need to register for full access to developer support. Read more at www.sonyericsson.com/developer