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Accessing the site is slow

Sonyericsson.com uses advanced technology that copies most of the site to local servers all over the world. This should mean that the site runs fast even if internet congestion is happening. Because of this it is very unlikely that a slow site experience is being caused by problems with the Sony Ericsson servers (although it is possible). The following are the things to try to see what the problem could be:

Check other web sites, are they running slowly too? If other sites are running slowly then the problem is with your PC or connection and not with sonyericsson.com.

The problem may be with your Internet Service Provider. Check your ISP news page to see if they are having issues or if they are running maintenance.

When using the internet it is not uncommon for software to get installed on your PC that will take up processor and network resources, causing it to run more slowly. You should run a virus check and spyware software check to make sure your PC is clear of these.

Your network connection could be faulty. Disconnect and then reconnect your modem to create a new network connection. This should clear the problem. For a broadband modem you may need to switch your modem off and then back on to reset it.

If you are connecting from a work location speak to your system administrator. There may be problems with your network or many people could be accessing the internet at the same time.

Are you accessing any other sites at the same time? If you are accessing other sites or running any applications that use the network they may be taking up most of your network connection bandwidth. Try quitting these to see if the speed improves. Downloading large email attachments or using instant messaging could be using up your network bandwidth.

Do you share your internet connection? If you do, someone else could be using the internet and this will slow down your connection.
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