Phone support

This depends on the speed and quality of the connection, and the amount of software that needs to be updated. The first thing that happens when you perform an update is that the new software is downloaded to your phone. This takes around 2-15 minutes depending on the size of the download. Next your phone is updated with the downloaded software, which takes about 10-20 minutes. When the update is finished, you must restart your phone. Please note that it might take up to 20 seconds for the phone to start the first time after an update.