Phone support

Update Service does not detect my phone

Try the following:

If your phone is turned on or starts up when connecting your phone to the computer:
1. Disconnect the phone from the USB cable.
2. Restart the phone.
3. Run Update Service again, and follow the instructions on the screen.
Your phone may be connected to the computer via a faulty USB port. Unplug the USB cable and connect the phone to another USB port.

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