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Phone support
Synchronisation Support
Synchronise your phone with your computer to keep your information up-to-date everywhere. Use these links for Synchronisation support.
Select your phone
to see information that applies to your phone
Install the software
The first step in synchronisation is to install the PC Suite on your computer. Use the CD that came with your phone, or download the PC Suite from the web.
Configure the Phone Monitor
The Phone Monitor identifies and connects to supported phone models. Learn how to configure it.
Backup your data
The PC Suite includes a Backup Manager that you should use regularly to ensure your valuable information is backed up.
Wireless corporate email access
Depending on your operator and your company's IT infrastructure, you may be able to access your corporate network securely from your phone. BlackBerry™ Connect™ can deliver email and other data to your phone. Microsoft® Exchange ActiveSync™ facilitates wireless communication between your phone and your corporate network.
Maintaining your phone
Regular maintenance will help to ensure optimum performance from your phone. Here are some tips for improving battery performance. Try these solutions if the message Insert SIM is displayed. For animated instructions, please try the Troubleshooting wizard.
Connect your phone to your computer
You can use the USB cable to connect your phone to your computer. Bluetooth™ allows you to connect to your PC wirelessly. With an infrared port, no cables are needed to connect your phone to a PC.
Choose what to synchronise
The Sync Manager lets you determine what you want to synchronise and when.
Remote synchronisation
If your phone and subscription support mobile Internet, you can synchronise remotely even when you're on the road.
Computer system requirements
The PC Suite is designed to work with Microsoft® Windows™ 2000 (SP3/SP4) and Windows XP™ Home and Professional (SP1/SP2).
