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Showing information for: W302
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W302 support overview
W302 support
Troubleshooting Support
If you're having problems with your phone, check the resources below to see whether the problem is something you can easily solve yourself.
Problems with messaging
Problems using SMS
Get MMS settings
Network problems and error messages
Problems accessing your network
For animated instructions, see the Troubleshooting wizard for network problems
PIN code and SIM card errors
Insert SIM and Insert Correct SIM messages
For animated instructions, see the Troubleshooting wizard for error messages
Problems with transferring files
Via Bluetooth™
Cannot find the transferred files
Power problems
The phone will not turn on, or it switches itself off
Phone hangs or freezes
Battery performance issues
For animated instructions, see the Troubleshooting wizard for power problems
Problems with accessing the Internet
Get Internet settings
Problems with media and accessories
Improve the photo quality
Cannot pair phone and Bluetooth™ headset
Bluetooth™ pairing instructions
More information
Learn about Bluetooth™
User guide
It says “No Network” in the display
It says “Emergency calls only” in the display
The phone turns itself off
Maintaining my phone