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Phone support

Troubleshooting Support

If you're having problems with your phone, check the resources below to determine if the problem is something you can easily solve yourself.

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to see information that applies to your phone

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Problems with messaging

Network problems and error messsages

Problems accessing the Internet

Problems with media and accessories

Power problems

Is your software up-to-date?

Problems with transferring files

Your phone: User guides; Software updates; Internet settings; MMS settings; Troubleshoot; Manage your phone