Sony Ericsson
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Select your phone for specific information:
Select by name
Aino™
C510
C702
C902
C903
C905
G502
Jalou™
K770i
K850i
Naite™
Satio™
T303
T707
V640i
W205
W350i
W395
W508a
W580i
W595
W705
W715
W910i
W980
W995
W995a
X1
Other phone
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Support overview
Phone support
Troubleshooting Support
If you're having problems with your phone, check the resources below to determine if the problem is something you can easily solve yourself.
Select your phone
to see information that applies to your phone
Select by name
Aino™
C510
C702
C902
C903
C905
G502
Jalou™
K770i
K850i
Naite™
Satio™
T303
T707
V640i
W205
W350i
W395
W508a
W580i
W595
W705
W715
W910i
W980
W995
W995a
X1
Other phone
Select by image
Problems with messaging
Problems using SMS
Network problems and error messages
Problems accessing your network
For animated instructions, see the Troubleshooting wizard for network problems
PIN code and SIM card errors
Insert SIM and Insert Correct SIM messages
For animated instructions, see the Troubleshooting wizard for error messages
Problems to access the Internet
Get Internet settings
Problems with media and accessories
Improve the photo quality
Cannot pair phone and Bluetooth™ headset
Bluetooth™ pairing instructions
.
Power problems
The phone will not turn on or it switches itself off
Phone hangs or freezes
Perform a soft reset if the phone cannot power down
Perform a hard reset to reset your phone to factory default
Battery performance issues
.
For animated instructions, see the Troubleshooting wizard for power problems
Is your software up-to-date?
Update Service
Problems with transferring files
Via Bluetooth™
Via a USB cable
While connected through a USB hub
Via infrared (IR)
Cannot find the transferred files
More information
It says “No Network” in the display.
It says “Emergency calls only” in the display.
The phone switches itself off.
Maintainence of my Phone
Update your product software
Remote Update Service