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Phone support
Update Service Application
Keeping the software in your phone up-to-date ensures you have optimum performance and the latest enhancements. If your phone supports it, you can use the Update Service application to quickly and easily update the software in your phone.
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What is the Sony Ericsson Update Service?
The Sony Ericsson Update Service application is a convenient way to easily update your phone with the latest available software to improve performance. You can access the Update Service application over the Internet from your computer.
Before you begin
Before beginning a software update, check that your phone has enough free memory. The battery must be fully charged and you must have a USB cable.
Do I have to backup my user data?
Personal data such as contacts, messages, photos, files and settings stored in the phone memory will be overwritten during an update because the software in your phone will be completely replaced. To avoid losing your personal user data, you should always create a backup of your contacts, messages, photos and files before you update the software. There are several ways to do this - see which method is appropriate for different types of user data. The memory card is an efficient way to backup files in your phone. When connected to a computer, use the PC Suite for backup. The PC suite for your phone includes a Backup Manager - a practical backup tool. You can also backup contacts and messages onto the phone's SIM card.
Troubleshooting
There are a number of things you can try if your update fails. Common problems include: If the phone does not have enough free memory or battery capacity to perform a software update, you will be notified. If this is the problem, release phone memory. 
Download Update Service
Download the Update Service application here
How do I use the Update Service application?
Update Service is an online application and needs access to the Internet when in use.
How often can I perform a software update?
To find out if there is new software available is easy. Just run Update Service and connect your phone. This procedure only takes a couple of minutes. Software updates are released at different times depending on your phone model and operator. To keep your phone performing at its best, it's a good idea to update its software regularly. If you experience problems with your phone, you might solve them by updating your current software again.
How long does it take?
How long a software update takes depends very much on the speed of your Internet connection and which phone model you are updating. It will generally take about 10 to 40 minutes to update your phone.
