Phone support

Update your product software

With the Update Service, you can update your product software for optimum performance and get the latest enhancements. Even if you have the latest software, it's a good idea to run the Update Service regularly to improve software stability.

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About the Update Service

About the application

Easy to run

Optimise your phone software

Install the application

Download here

Before you begin

Check your backup alternatives

Back up to the SIM card

Back up to the memory card

Back up with PC suite
Prepare phone battery and USB cable

Troubleshooting

Update Service cannot access the Internet

Update Service does not detect my phone

Unable to download the new software

Update Service was interrupted before the process finished

My phone does not respond after the update

More information

Remote Update Service